hakimtotoPrivacy Policy

This page describes what we collect when you use hakimtoto and how we keep that data protected. Our service is available only where local law permits. When you download our Android APK, open hakimtoto.id in Safari on iOS, or access our platform via desktop, you are sharing certain personal information with us—your name, contact details, payment method, and gaming activity. We treat this data with care, encrypt it, and never sell it to third parties.

We acknowledge that trust is earned through transparency. This privacy policy explains our commitments: what we collect, why we collect it, how long we keep it, and what rights you have. We operate data processing in line with applicable Indonesian law and international standards. Your account security on hakimtoto relies on your login credentials, two-factor authentication, and our encrypted data vaults. We do not store your full payment card or bank details—payment processors like DANA, e-wallet, mobile banking, and others handle that separately.

Our approach to your privacy is measured and cautious. We collect only the information we need to verify your account, process your transactions, and comply with law. We do not sell your browsing history, your favorite games, or your betting patterns to advertisers. If you have questions after reading this policy, contact our privacy team via in-app chat or email.

What we collect on hakimtoto

When you register on hakimtoto, we collect your full name, email address, mobile phone number, and date of birth. We require this information to create your account and verify your identity (Know Your Customer, or KYC, verification). During KYC, you upload a government-issued ID (passport, national ID card) and a selfie. We verify these documents against official records to confirm you are who you claim to be. This process protects both you and us by preventing fraudulent accounts and money laundering.

We collect payment information when you deposit funds. You provide your chosen payment method—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet). We do not store your full credit card number or full bank account number. Payment processors (mobile banking, local payment, etc.) handle that encryption. We store only a transaction reference and confirmation so we can match your deposit to your account balance.

We collect gaming activity data automatically. Every bet you place, every withdrawal request you submit, every login to your account—these are logged on our servers. We record your IP address, mobile device type (Android or iOS), app version, and connection type (WiFi or cellular). We track which games you play, how much you stake per session, and payout outcomes. This activity log serves multiple purposes: fraud prevention, regulatory compliance, technical troubleshooting, and your own account audit trail so you can verify your history anytime.

How we use your data on hakimtoto

We use your name and contact information to manage your account. If you request a password reset, we send a verification link to your email. If there's suspicious activity on your account, we contact you via SMS or email. We use your KYC documents to confirm your identity once and keep them encrypted in a secure vault separate from your gaming history.

We use your payment information to process deposits and withdrawals. When you request a cash-out, our compliance team reviews your account activity against your deposit and withdrawal history to detect anomalies (such as unusually rapid withdrawals after account creation). This review window typically completes within standard business hours. We do not delay legitimate withdrawals; we verify them to protect against fraud.

We use your gaming activity and device data for fraud detection, system optimization, and legal compliance. Our systems flag unusual patterns—for example, multiple login attempts from different countries in minutes, or deposits from unverified payment methods. We do not use your data to profile you for marketing. We do not sell your gaming preferences to other websites. We do not share your account data with third-party advertisers, except where law explicitly requires disclosure (such as financial crime reporting).

Our data processors and storage

Our hakimtoto servers are located in multiple jurisdictions, including Indonesia, Singapore, and the United States. When you deposit via online payment or e-wallet, those payment processors store your transaction data on their own secure servers—we do not control that storage. When you enable two-factor authentication, your authenticator codes are generated on your mobile device; we never see the codes themselves, only whether authentication succeeded or failed.

We use third-party services for specific functions: email delivery (for password resets and account alerts), SMS verification, payment processing, and data backup. All these processors sign data-processing agreements committing them to the same confidentiality and security standards we follow. They do not use your data for their own purposes. If a processor experiences a data breach, we notify you without unreasonable delay.

Your rights and our hakimtoto commitments

You have the right to access your personal data on hakimtoto. Log into your account, tap "Account Settings," and view your profile details, KYC documents, transaction history, and login records. You can request corrections if any information is inaccurate. You can request deletion of non-essential data (such as contact preferences), though we retain transaction records for legal compliance.

You can revoke your consent to certain data uses. For example, you can disable push notifications in your account settings. You can opt out of marketing emails (though we send very few). However, you cannot opt out of compliance-required data collection—KYC verification, transaction logging, and fraud detection are mandatory to operate our platform legally.

If you believe we have mishandled your data, you can file a complaint with our privacy team or with your local data-protection authority. We respond to privacy complaints within 30 days. If you close your account and request data deletion, we delete your personal profile data within 30 days; regulatory transaction records are retained separately and securely.

Cookies and mobile device data on hakimtoto

When you access hakimtoto via browser (on iOS Safari or desktop), we use cookies to remember your login session so you don't have to re-enter credentials every page load. These cookies contain only a session token; they do not track your browsing across other websites. You can disable cookies in your browser settings, but doing so may require you to log in more frequently.

Our Android APK does not rely on browser cookies. Instead, it stores a session token on your device in a secured encrypted storage area that other apps cannot access. If you uninstall the app, this token is deleted. If you log out, the token is immediately revoked on our servers.

Changes to our hakimtoto privacy policy

We may update this privacy policy from time to time to reflect new features, legal changes, or operational improvements. When we make material changes, we notify you via email and in-app alert at least 30 days before they take effect. Your continued use of hakimtoto after notification constitutes acceptance of the updated policy. If you disagree with changes, you have the right to close your account and request data deletion (subject to compliance retention requirements).

This policy is effective as of the date listed in the footer of this page. If you access hakimtoto from Jakarta, Surabaya, Bandung, Medan, or anywhere else in supported jurisdictions, this policy applies to you. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that their access and use comply with their own jurisdiction's law.

If you have any questions about how we handle your data on hakimtoto, please contact our privacy team. We respond to privacy inquiries within five business days via email or in-app support chat.